Privacy Policy

Effective Date: 01 January 2024

Introduction

Love Decided Ministries is committed to protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy outlines how we collect, use, and protect your information in compliance with South Africa’s Protection of Personal Information Act, 2013 (POPIA). By using this website, you consent to the terms of this Privacy Policy.

1. What Information We Collect

We may collect the following personal information:

Personal Identifiable Information: Name, email address, phone number, or other details you provide when signing up for newsletters, filling out contact forms, making donations, or participating in ministry activities.

Technical Data: Your IP address, browser type, and website usage patterns through cookies and analytics tools.

2. How We Use Your Information

We process your personal information for the following purposes:

To communicate ministry updates, newsletters, and event information.

To process donations and provide necessary receipts.

To respond to inquiries or comments you submit through the website.

To improve the user experience and understand visitor behavior through analytics.

To comply with legal and regulatory obligations.

3. Disclosure of Your Information

Your personal information will not be shared, sold, or rented to third parties except:

To service providers who assist in operating the website (e.g., donation platforms or email marketing services), under strict confidentiality agreements. When required by law or to protect the rights, safety, or property of Love Decided Ministries or others.

4. Your Rights

Under POPIA, you have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.

Correction: Request correction of any incorrect or outdated information.

Deletion: Request deletion of your personal data, unless we are legally required to retain it.

Opt-Out: Unsubscribe from newsletters or other communications by following the unsubscribe link in the email.

5. Data Security

We implement reasonable organizational and technical measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

This website uses cookies and similar technologies to:Enhance your browsing experience.Analyze website traffic.You can manage your cookie preferences through your browser settings.

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: info@lovedecided.co.za

Website: www.lovedecided.co.za